Information Systems
Milano
Via Giacomo Venezian, 1, 20133 Milano MI
Director: Giuseppe Rosito
The mission of the ICT and Information Systems Department is to maintain and develop the Information and Telecommunications System in line with the Foundation’s needs, while ensuring its continuous updating in accordance with technological evolution; to promote an ICT culture within the Foundation; to support users of ICT services by addressing their IT and telecommunications needs; and to provide assistance through Help Desk services (handling requests for new products/services, resolving issues, and delivering training) and Service Desk services (managing and resolving system malfunctions).
The Department’s mission also includes providing technical support to Senior Management during the redesign of business processes and the implementation of new IT solutions; analyzing and addressing the demand for IT solutions across different organizational areas; adopting and implementing supra-organizational directives requiring IT, technological, and interoperability interventions; and ensuring data availability, integrity, and security, as well as the proper functioning of systems and regulatory compliance—particularly with regard to personal data protection laws—while preserving the operational continuity of the entire IT infrastructure.
The Information System innovation strategy is focused on creating a shared infrastructure for the development of critical applications supporting administrative, clinical, and institutional scientific processes, with interoperability solutions based on standard mechanisms (HL7, DICOM) and consolidated, flexible, and scalable technologies.
The key pillars of this strategy are: integration among applications supporting clinical processes, to ensure optimal information sharing and enhance operators’ decision-making capabilities; acquisition of process knowledge and improvement of management control capabilities; an innovative, coherent, and integrated approach to addressing technological and organizational changes; and the widespread adoption of ergonomic IT tools supporting mobility.
The renewal of ICT also involves a reorganization based on a project matrix structure, with particular emphasis on the role of Project Manager (operating within clinical, administrative, and scientific areas). By distinguishing between projects (what is to be achieved) and functions (the organization of internal and external resources required for projects), the matrix represents a highly innovative cultural and managerial choice, product-oriented (the patient care pathway) and result-driven (effectiveness), enabling optimization of internal organizational procedures.
The Foundation’s ICT innovation and renewal efforts are also aimed at maintaining a level of excellence through verification mechanisms by external bodies. In this regard, an ongoing collaboration with Lombardia Informatica S.p.A. is planned, with the goal of identifying a pathway for improving clinical applications provided by the Lombardy Region.
Issues related to patient safety and clinical risk management have driven the adoption of innovative uses of the most advanced identification and traceability technologies (RFID – Radio-Frequency Identification, NFC – Near Field Communication), through the implementation of a corporate RFID platform for the secure identification of patients and their treatments (blood component transfusions, biological samples, stem cell reinfusion, chemotherapy administration). This system has been the subject of scientific publications and has received national and international awards (IDC EMEA 2007; RFID Italia Award 2008; ICT Innovation Award @ Expo Sanità 2010; third place in the JCI Network Quality Award 2015; Digital Innovation in Healthcare Award 2017).
Since 2015, one of the main strategic objectives has been the dematerialization of clinical and healthcare documentation, moving toward a safe and paperless care process (implementation of the Electronic Medical Record and digitization of previously paper-based records).
The Foundation’s ICT department was awarded the “Digital Innovation in Healthcare Award” 2017.
The “Digital Innovation in Healthcare Award” is promoted by the Digital Innovation in Healthcare Observatory of the School of Management at the Politecnico di Milano.
The initiative, aimed at outstanding experiences that have already received recognition from the Observatory, seeks to reward projects that, over the past five years, have introduced lasting, system-level innovation and achieved significant success in terms of impact and results.
The project “Mobile platform for the safety and traceability of clinical processes using RFID,” implemented by the Foundation, was selected as the winner of the 2017 award in the ‘Impact’ category.
The Foundation’s ICT department was awarded the “EMEA ICT Award 2007.”
An important public recognition came from Berlin, where, during the European ICT Forum 2007, IDC presented the “EMEA ICT Award 2007” to the pilot project on the experimental use of RFID (Radio-Frequency Identification) technology to support the traceability of the transfusion chain, launched at the Fondazione IRCCS Istituto Nazionale dei Tumori.
For the third consecutive year, IDC— a global leader in market research, consulting services, and events in the Information Technology sector—identified and awarded projects implemented by European organizations that demonstrated leadership in the use of Information and Communication Technology as a tool for innovation.
The pilot project provides that, upon admission to the Hematology and Allogeneic Bone Marrow Transplant Unit (BMT), the patient is given an RFID wristband containing their personal data.
The Transfusion Service, upon receiving a request for a transfusion unit and after carrying out checks on the blood sample, prints an RFID label to be applied to the selected blood bag. Before proceeding with the transfusion, the ward nurse can verify the correct match between the blood bag and the patient using a handheld device and record information related to the completed transfusion.
Through this project, carried out in collaboration with the Fondazione Politecnico di Milano and Hewlett Packard, the Fondazione IRCCS Istituto Nazionale dei Tumori aims to improve service quality and patient satisfaction while reducing transfusion-related risks.
DWH 2.0
Last update: 31/03/2026